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New Gender Equality Regulations in California Auto Insurance

California has joined a growing number of states moving towards gender equality in personal auto insurance. Effective January 1, 2019, insurers can no longer include gender – whether as a stand-alone factor or in combination with any other factor – when calculating rates for private passenger automobile insurance policies. “My priority as Insurance Commissioner is to protect all Californ...

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Category: trends AI

AI & Humans: Why Together, We’re Better

Over the past year, concerns have been made regarding artificial intelligence replacing many human jobs in the insurance industry, particularly with positions cited as having the highest potential for automation such as underwriting and claims. However, as this advanced technology makes its way into the mass market, new research shows that the collaboration of machines and humans is actu...

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How to Personalize Insurance Marketing for Better Results

The traditional insurance business model has been stable and effective for many years. However, the rumblings of digital disruption is shifting the foundation of that model as products and services are delivered differently. The impacts of insurtech and other third party players are beginning to change the very essence of insurance products and services and eventually could change the en...

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Category: Claims payments

Top 3 Reasons You Should Switch to Digital Claims Payments

The seemingly simple function of disbursing payments is more complex for insurance than for other industries. Because the process of settling and paying a claim involves a specific set of procedures and regulations, insurers have been largely limited to good ol’ fashioned checks and snail-mail… until now. Today, insurers are racing to take advantage of new digital payment platforms built...

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No product promos. Just insight about digital payments and other insurance technology. Trends. Best Practices. Opinions.