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5 min read

What is a Digital Insurance Company?

By Patricia Moore on Aug 1, 2019 10:17:20 AM

We’ve all seen the headlines: The Future of Insurance is here. It's an Industry Transformation. The Tech Revolution. Digital Disruption. We've entered the Digital Age - nay, the Post Digital Age... The buzzwords may vary, but the message is always the same:

It’s time to go digital.

This inspirational call-to-action is as vague as it is imperative. Insurers want to future-proof their companies, but what does it actually mean to go digital in insurance? 

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3 min read

5 Types of Friendly Fraud (and how to prevent it)

By Patricia Moore on Jul 16, 2019 1:42:25 PM

When most of us think of credit card fraud, we envision the stereotypical thieves, con artists, and hackers. Unscrupulous wrongdoers on a mission to pilfer money, stockpile identities, and wreak general havoc upon the lives of their victims.

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3 min read

Reduce Policyholder Churn by Improving the Claims Experience

By Patricia Moore on Jun 20, 2019 9:00:00 AM

It's easy to understand the value of bringing in new business. But what about your existing customers? Are they getting the same level of attention as your prospects? If not, it's probably time to rethink your strategy.

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3 min read

Insurers: 5 Tips for a Safer Cloud Experience

By Patricia Moore on Jun 11, 2019 4:10:18 PM

According to a recent McAfee survey, 97% of organizations use some type of cloud service — and for good reason. By using an online backup and storage solution, you can reduce your company's reliance on paper, free up your own computer power, and ensure more secure data storage and accessibility.

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3 min read

3 Key Focus Areas for Improving Data Security in Insurance

By Patricia Moore on Jun 6, 2019 12:15:12 PM

Network security is in a constant state of change, evolving and adapting in response to the ever-growing cyber threat.

Although no industry is safe, financial organizations – including insurance companies - are particularly vulnerable. Unfortunately, because insurers use and store large amounts of sensitive customer data, the industry is a prime target for hackers.

As infrastructures change to meet consumer demands, insurers must continually improve their cyber defense. By establishing best practices in the areas of network security, payment processing, and employee education, you're in a better position to protect your data from misuse.

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