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Category: Claims

Claims: A Make-or-Break Moment for Insurers

If ever there is a time when an insurance company puts its promises to the test, it is when a claim is filed. For policyholders, this can be the moment of truth when they see how well their agent or company handles their claim after an incident. Unfortunately, claims are an area in which trust can break down quickly between an insurer and a policyholder, with the main issue being how a c...

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Category: payments Claims

Top 3 Reasons You Should Switch to Digital Claims Payments

The seemingly simple function of disbursing payments is more complex for insurance than for other industries. Because the process of settling and paying a claim involves a specific set of procedures and regulations, insurers have been largely limited to good ol’ fashioned checks and snail-mail… until now. Today, insurers are racing to take advantage of new digital payment platforms built...

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Category: payments Claims

Speed Matters: 3 Reasons Why Faster Claims are Better for Insurers

  What’s in a Claim Often referred to as “the moment of truth,” a claim represents the intersection of a predictable risk calculated by the insurer with an unplanned, adverse event in the life of the insured. It’s not hard to understand why claims is often characterized as the most significant touch-point in the provider-policyholder relationship. You could be offering unrivaled quotes, ...

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