It’s not just the Millennials anymore - Gen Z is poised to become the largest consumer group. They have tremendous purchasing power, and they’re not afraid to use it.
Policyholders of all ages are flocking to new market contenders that offer the modern customer experience they want. Don’t get left behind.
Policyholders want eco-friendly providers. They want digital. And they want mobile. When they research your company online (on their phones), what will they find?
With legacy systems, limited staff resources, security concerns, and an ever-changing customer base, the hardest part is knowing where to start. We’ll be cheesy here and say that every journey begins with a first step.
When it comes to claims payments, 95% of consumers consider the speed of a settlement to be their top concern, according to a recent Ernst & Young survey.
By automating reports and reconciliation, you’ll free up resources to dedicate to more innovative projects.
Digital payments also means less paper, and all the costs associated with printing, shipping, storing, and shredding. As a bonus, you’ll reduce your carbon footprint, which your policyholders (and planet) will appreciate!
Reducing unnecessary admin expenses is the quickest way to lower your combined ratio.
The best way to protect payment data is to find a digital payment solution that use tokenization – a process by which data is essentially encrypted and split up, completely removing any meaningful payment information from your network.
Choose a digital payments provider that is certified at the highest level of compliance. Look for a provider that is compliant with PCI DSS (level 1), NACHA, SOC 2 (type 2), PINLess, and the whole gamut of federal regulations designed to keep businesses and consumers safe.
Let your digital payments provider do all the heavy lifting, while you reap the benefits of the strongest security and highest level of compliance.
Digitizing inbound and outbound payments is the easiest step you can take to give policyholders the modern customer experience they want. You don’t need to gut or replace your core systems, and the smooth transition will not disrupt your business operations.
This one step - upgrading the payments experience - has far-reaching benefits. By digitizing your most frequent interaction (premiums) and your most impactful moment (claims), your customers will get the full digital experience at nearly every touchpoint. And they will love you for it.
Policyholders don’t necessarily need you to digitize everything. They just want their part of the experience to match what they’ve come to expect from their favorite brands (thank you, Amazon). Through digital payments, you elevate your status to the modern, digital insurer your customers want.
We know insurance. One Inc was founded and built by insurance professionals. Learn more about our insurance history.
One Inc’s secure digital payments solution is certified at the highest level of security compliance in the industry. Learn more about security & compliance.
Enjoy full functionality with seamless integration into your core systems, as well as your claims, policy, and agency management systems.
“We ultimately went with One Inc because they provide a specific technology that is difficult to find in the market. One Inc has a forward-looking perspective with thinking outside of the typical payment option paradigm.” Betty Lou Morrow - CFO, OSBPLF
Save time, cost, and other resources with one solution for inbound and outbound payments. Automate billing, reports, and reconciliation.
“As a young company, we needed a flexible solution for payment processing and policy management from a vendor with deep industry knowledge. We really appreciated that One Inc’s mission meshed with our own—improving customer experience by leveraging technology—and helps us deliver affordable coverage at a fair price.” Derek Brigham - Co-Founder & COO, Clearcover
Protect your payment data with the confidence of our top-level security certifications. Simplify your own security and compliance processes.
“The security of our members’ information is of the utmost importance to us. One Inc allows us to do the best possible job protecting our subscribers’ payment information and do so efficiently.” Ted Palace - Director, Cash Control, Medical Mutual
Give your policyholders the modern digital experience by communicating and billing through the channels they prefer.
“The solution has performed exceptionally well. We have passed the six-month implementation milestone, and there have been no unexpected outages or difficulties, and the report interface provided by One Inc offers an exceptional customer experience in all channels, including portals, IVR, and the mobile app.” John W. LaMay - President and CFO, SIUPREM
Let's discuss how One Inc can help your company #GoDigital!