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ClaimsPay® Digital Payments

Close claims faster, retain customers, and save money on mailing checks by paying claims digitally.

Claims FAQ

ClaimsPay®  is the Complete Solution for Insurance Claims Payments

One Inc Claims Payment Processing

Delight policyholders, lower operational costs, and reduce risk by delivering digital claims payments through payees’ preferred channels and methods. Questions? Check out our FAQ.

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Give Policyholders the Options They Want

Forget printing and mailing checks! Let payees choose the payment option that is convenient for their lifestyle  – ACH or instant ClaimsCard™.

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Integrate Without the Hassle

ClaimsPay® integrates directly into your claims management system with configurable branded portals so there's no change to how your adjusters do business. 

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Simplify Multi-Party and Vendor Payments

Our digital approval method makes it easy for multiple parties to approve a claim and get paid quickly. We'll also handle your payments to vendors so you don't have to.

Payment Options = Customer Satisfaction and Retention

A friction-less claims experience — where a policyholder gets their money faster and via their preferred payment method — is the "moment of truth" experience that inspires customer satisfaction, loyalty, and brand advocacy.

With ClaimsPay®, your customers will have instant access to their funds through ClaimsCard and ACH so  you can close the claim and they can get on with their lives.

Learn why speed matters.

Integration and Configuration Without Disruption

You have more important things to do than to worry about software compatibility issues. We get that. That's why we made it easy for ClaimsPay® to integrate directly into your existing claims management system via API.

You can also easily configure approval and payment portals to collect approvals and payment method selections. 

We've even developed a self-service portal for your policyholders and vendors to manage their funds and payment preferences, and view transaction history and EOB/remittance documents. Consider it the cherry on top!

Complicated Multi-Party and Vendor Payments Made Simple

Paying multiple parties on a single claim doesn't have to be a hassle. ClaimsPay® streamlines the approval collection process by making it digital. Once all approvals are received, funds are disbursed based on each party's payment method preference. It's that simple!

Making payments to vendors is easier than ever with ClaimsPay®. We'll handle everything from vendor communication to payment distribution and payment security. All you have to do is count your operational savings.

Included in ClaimsPay®

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Digital Engagement

Remove friction from the payment and disbursement experience through two-way digital engagement at critical moments in the policy, billing, and claims lifecycle.

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Reporting & Reconciliation

Report and reconcile payments across inbound and outbound payment types, methods, channels, and batches. Report more accurately. Reconcile faster.

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Security & Compliance

Reduce the burden of maintaining compliance with PCI-DSS, NACHA, and other regulations by fully outsourcing payment instrument functions.

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