One Inc’s seamless and flexible integration into our current systems will also streamline several time-consuming processes, freeing up our adjusters to focus on the complex issues that require more in-depth, human attention.
We chose to partner with One Inc because of their deep understanding of insurance and unique inbound-outbound solution.
With the One Inc Digital Payments Platform, we’ve been able to modernize our payment processes, creating an easy-to-use, secure, integrated experience for our customers and independent agents.
We didn’t approach this targeting a specific ROI, but rather with the goal of taking a normally routine, or maybe even a somewhat negative experience of making a payment, and enhancing that experience for our customers.
With their partnership, we will provide our policyholders with faster, convenient payment methods and improve overall security.
Central is committed to delivering the highest level of service to our customers, which means adopting technology that enables us to enhance the customer experience. One, Inc.’s software is built for Insurance and we knew right away it was the right choice for us.