Our software enables companies to quickly bring new products to market and streamline operations via a broad suite of scalable, cloud-based components that can be implemented all at once or as part of a broader migration from legacy technology.

HERE ARE A FEW OF THEIR STORIES.

Multi-State Logo

Case Study Overview

Multi-State Insurance Services, Inc. is a general agent located in Santa Clarita, CA and writes business in California, Texas and Washington. Multi-State wanted to improve and modernize the billing and payment process for their insureds and agents, as well as streamline workflow for their staff. Additionally, they wanted to have a higher level of data security.

Product Solutions

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See how One, Inc.’s ProcessOne and ContactOne were able to help Multi-State improve internal processes and increase customer satisfaction.

Mutual of Enumclaw Logo

Case Study Overview

Mutual of Enumclaw is a personal and commercial lines carrier with more than $340 million in written premiums. They write business through independent insurance agents in Washington, Oregon, Idaho, Utah, and Arizona.

After replacing their multiple legacy systems with an updated core billing platform, Mutual of Enumclaw realized they needed a new payment processing system to truly better serve their insureds needs; one that would provide a superior customer experience while seamlessly integrating into their newly implemented billing system.

Product Solutions

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See how One, Inc.’s ProcessOne and ContactOne were able to help Mutual of Enumclaw exceed their goals and create an environment of continuous improvement.

Personable General Insurance Agency, Inc.  Logo

Case Study Overview

Personable General Insurance Agency, Inc. is a general agency and specialist program underwriting manager headquartered in San Diego, California. Personable underwrites over $100 million of annualized personal auto insurance premiums in California, Texas, Georgia and Florida.

Personable wanted to provide a higher level of customer service to their insureds and agents via multi-channel communication. They understood that they would also need to streamline internal workflows to achieve and deliver this level of differentiated service from their competition.

Product Solutions

ProcessOne Icon PortalOne Icon ContactOne Icon

See how the combined power One, Inc.’s ProcessOne, PortalOne, and ContactOne has resulted in increased employee efficiency, a significant reduction in expenses, and superior customer service.

Pro General

Case Study Overview

Pro General Insurance Solutions, Inc. is a general agency headquartered in La Crescenta, CA, specializing in specialty auto and youth sports programs.

Pro General was growing rapidly and knew they had to update and improve their processes to be able to serve their expanding customer base. They understood that modern technology would enable them to achieve their long-term business goals, and they wanted a payment processing system that would grow with their company.

Product Solutions

ProcessOne Icon

See how One, Inc.’s ProcessOne has helped Pro General automate payment processing, increase efficiency and enhance customer service.